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Product
What is WPC?

WPC stands for Wood Plastic Composite, a blend of wood fibers and thermoplastics creating a durable material.

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How long is the warranty on the products?

All our products come with a comprehensive 3-year warranty.

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What's the installation process for wall panels?

Wall panels are typically affixed using a combination of glue and screws for a secure and lasting installation.

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Can I lean on the panels once installed?

Certainly, the panels are designed to withstand weight and pressure.

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How do I install panels on the ceiling or sliding doors?

Ceiling or door installation involves adhesive application or securing with screws for a secure fit. Kindly check this page to learn more: How To Install

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What colors are available for the panels?

Our panels come in diverse colors including black, white, and oak. Some designs offer unique or specialized color variants.

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What are the specs for acoustic panels?

Acoustic panels vary in dimensions, typically optimized for sound absorption, ranging in sizes to fit different spaces.

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How can I contact you for further inquiries?

You can reach us via email at support@diydekor.ca or by phone at 1-877-358-5731.

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When can I expect to receive my order?

Delivery usually takes 2-5 business days once the order is shipped.

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When will my order ship?

Orders are processed and shipped within 24 hours of purchase.

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How much is shipping?

Shipping costs are included in the purchase price.

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Can I return my order if needed?

Yes, we have a hassle-free return policy for your convenience.

If your item doesn't fit or you have ordered the wrong color or style, you will be able to exchange it within 90 days from the date of purchase. 

To learn more about our returns & exchange, check out this page: Returns & Exchanges

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